By joining AIC Travel Group you will be working in a leading global travel company, based in Geneva, Switzerland, with 20 years of expertise in distributing worldwide B2B online tourist services.

You will experience an innovative, engaging and multicultural customer obsessed environment, where you will learn the tricks of the trade but you will also build strong and lasting business relationships and friendships from across the B2B on-line travel industry.

We actively encourage smart working and international mobility, so once you’ve joined you will have lots of opportunity to develop your career.

That’s why we’re always looking for people who search for better solutions, the ones eager to make the difference and find new ways of doing things.

Our people make the AIC family, they make the impossible possible every day and keep our ongoing process of innovation alive.

Check out our job offers now and discover your future career!

XML Optimization Client/Supplier Success

Primary responsibilities:
• Support and contribute to the growth of AIC’s clients using XML based services
• Understanding the objectives and scope of business and IT systems
• Act as the technical point of contact for business partners to help facilitate communication to clients
• Identify multifaceted organizational problems and devise data-driven solutions
• Conduct statistical analyses, reports, surveys and tests
• Monitoring client’s performance and results
• Proactively collaborate and communicate with external and internal customers to analyze information, business needs and functional requirements
• Invent new flows or contributing to improving the existing ones
• Make specific IT recommendations, and support their implementation
• Serve as a liaison between the management and technical developers

Personal Skills:
• Fluent in verbal and written English
• Must have an understanding of XML based connectivity
• Carry out an in-depth evaluation and verification of the capabilities of systems
• Have the ability to plan, organize, and structure work
• Highly skilled in Excel
• Showcase good written and oral communication skills and good analytical and evaluative skills in tasks
• Ability to multitask
• Have good interpersonal skills
• Experience of working in a customer-focused role, managing delivery partner accounts or implementations
• Can-do attitude, confident, proactive and process-driven, goal-oriented, able to work in a team
• Ability to work under pressure, manage conflicts and negotiate mutually beneficial outcomes
• Previous experience in tourism B2B distribution is considered a plus

If you think you have what it takes and want to join a winning team, send us your complete application (CV with a picture, motivation letter and certificates).

Only applications strictly corresponding to the above criteria will be considered.